Step 1
We set up your hardware.
Probes go in your fridges and cool rooms, and the SmartProbe tablet starts reporting.
Australian owned • Food safety & temperature monitoring
Every fridge watched. Every check recorded.
Every fridge watched. Every check recorded.
Every audit ready.
SmartProbe replaces paper logs with wireless temperature probes, digital food safety checklists, cook chill tracking and delivery records, all in one place. Built for kitchens, healthcare and aged care teams with one site or many.
15-minute walkthrough • No commitment • See it running on your sites
Trusted by teams in hospitality, healthcare, and aged care
Designed for FSANZ Standard 3.2.2A
Aligned with HACCP principles
Supports NSW Health "Strive for 5"
Built for Aged Care Quality Standards
“It is highly cost effective and we've all but removed the issues caused by fridge failures and human error. We can view, on one screen, all the probes, from all locations, at once. It just makes a lot of sense.”
What SmartProbe does
One platform for the records an inspector asks for.
Temperature monitoring
Wireless probes in every fridge, freezer and cool room.
Readings around the clock, with SMS and email alerts the moment something drifts out of range.
Learn more ↓Cook chill
Batches graded on real probe readings.
Track every cooling cycle against food safety limits, with a corrective action raised when one fails.
Learn more ↓Food safety checklists
Your food safety program, on the kitchen screen.
Scheduled checklists with photos and signatures, kiosk mode for staff, and missed checks that stay on the record.
Learn more ↓Deliveries & spot checks
Every delivery checked on arrival.
Record items and temperatures as they arrive, flag out-of-range stock, and log spot checks pass or fail.
Learn more ↓Incidents & corrective actions
A clear record of what went wrong and what was done.
Incidents carry their peak, site and outcome. Corrective actions are verified, never quietly deleted.
Learn more ↓Multi-site oversight
One site or many, from one screen.
Owners see every site. Site managers see only their own. Every action lands in a tamper-proof activity log.
Learn more ↓Temperature monitoring
Know the moment a fridge drifts, not the next morning.
Wireless probes report from every fridge, freezer, cool room and bain-marie. If a reading goes out of range, the right people hear about it straight away, with one clear SMS and the detail in an email.
Every time is shown in the local time of the site it describes, and every export covers exactly the dates you ask for.
- Readings from every probe, around the clock, stored as audit evidence.
- SMS and email alerts to the people responsible for that site.
- Offline alerts when a probe or tablet stops reporting, once a day, not on every dropout.
- Calibration certificates kept per device, with due dates tracked.
Cook chill & custom processes
Cooling verdicts from real probe readings, never estimates.
The Cook Chill Hub opens on an overview a manager can prove compliance from: what is cooling now, what passed, and what needs attention.
Staff start a batch in a couple of taps. SmartProbe follows the probe from there and grades the batch when it finishes.
- Batches graded against food safety cooling limits from probe readings.
- A failed batch raises a corrective action automatically.
- Completed batches are locked as evidence and cannot be deleted.
- A manager can sign off a batch the readings could not verify, with the reason recorded.
Food safety checklists
Your food safety program, scheduled and on the kitchen screen.
Daily opening checks, cleaning schedules and weekly audits run on the kitchen's own tablet or phone. Managers see what is due, where and when, and every completed run prints with its full evidence.
- Guided setup with FSANZ-aligned starter packs, or build checklists from your own plan.
- Checklists scheduled by site, with every expected check recorded, missed ones included.
- Photos and signatures enforced; failed answers ask staff what they did about it.
- Kiosk mode: hand the kitchen screen over and the rest of the account stays locked.
- Compliance report, inspector pack, CSV exports and a weekly summary email.
Deliveries & spot checks
Every delivery checked at the door.
Suppliers, items and required temperatures are set up once. On the day, staff record what arrived and how warm it was, and SmartProbe raises a corrective action when stock arrives out of range.
- Record a delivery in one slide-over, with several items sharing a temperature.
- Set a required temperature range per item. Out-of-range arrivals are flagged.
- Spot checks marked pass or fail against food safety limits you can only tighten.
- A printable receiving temperature log for your inspector.
Incidents & corrective actions
A clear record of what went wrong, and what was done about it.
When something goes out of range, SmartProbe opens an incident, alerts the right people and tracks it until it is resolved. Managers can triage and export incidents by site.
- Each incident records its peak temperature, site, how it ended and its corrective action.
- One open corrective action per fridge, not one for every excursion.
- Verify many corrective actions at once. Nothing is ever quietly rewritten or lost.
- Temperature check schedules with overnight windows, all in the Alerts Hub.
Multi-site oversight
See every site at once. Give each manager only their own.
Run one kitchen or a group of them. Head office sees the whole picture, each site manager sees their own, and alerts only go to people who can see that site.
- Owners see every site from one dashboard, with figures that match each hub.
- Site managers see only their own sites, people and records.
- A tamper-proof activity log of sign-ins, role changes and key actions, kept for seven years.
- Exports across every site for audits, in a couple of clicks.
Hardware
Reliable hardware, so the dashboard never lies to you.
We supply and set up the hardware. Probes report to a master receiver and the SmartProbe tablet at each site, which keeps logging through internet outages and catches up as soon as the connection is back.
- Wireless data loggers for fridges, freezers and cool rooms, with optional humidity sensors.
- Lead and spike probes for cook chill, bain-maries, ovens, blast chillers and deliveries.
- A kitchen display tablet shows every probe green, orange or red, with an audible alarm.
- Readings are buffered if the internet drops and uploaded when it returns.
- Probes can be moved between sites without losing their history.
How it works
Four steps from paper logs to audit-ready.
Step 2
Set up your program.
Guided setup with FSANZ-aligned starter packs, or we configure your existing plan for you.
Step 3
Your team works the floor.
Checklists, cook chill batches and deliveries are recorded on the kitchen screen as they happen.
Step 4
Alerts and reports, automatically.
The right people hear about problems straight away, and the audit records are already there.
Industries we serve
Built for teams that keep food and medicine at the right temperature.
Latest updates
Always improving.
Pricing
Simple pricing. Pay for the probes you use.
Probe monitoring is priced per probe and billed quarterly. The Digital Food Safety System is one flat monthly price. Hardware is bought once, separately.
Master Receiver Probe
Master Receiver is needed to collect data from Temperature Monitoring Probes. Usually only 1 needed per venue (depending on size)
- Master Receiver Probe
A$300.00
Get Master Receiver Probe NowSmartProbe Tablet
SmartProbe Tablet is required to collect, display, and send critical information to our servers. This is the link between your venue and our online system.
- SmartProbe Tablet
A$520.00
Get SmartProbe Tablet NowTemperature Monitoring Probe
Temperature Monitoring Probe
- Temperature Monitoring Probe
A$300.00
Get Temperature Monitoring Probe NowFAQ
Got a question?
The questions we hear most from owners, kitchen managers and practice managers.
Can we use our existing food safety plan?
Yes. Start from our FSANZ-aligned starter packs, build checklists from your own plan, or send us your plan and we will set it up for you.
How does pricing work?
Probe monitoring is priced per probe and billed quarterly. The Digital Food Safety System is a flat monthly price. Hardware is a one-off purchase. See the pricing section or talk to us about larger groups.
Is it suitable for medical and vaccine fridges?
Yes. Medical practices use SmartProbe to monitor vaccine fridges continuously, with alerts for power outages and temperature spikes, and records that support Strive for 5.
Who gets alerted, and how?
You choose who is notified for each site, by SMS or email. Each SMS is one short message, and the email carries the detail and a link to the incident.
Do staff need their own logins?
No. A manager can hand a kitchen tablet or phone over in kiosk mode. Staff complete their checks there, and the rest of the account stays locked.
Can site managers only see their own site?
Yes. Owners see every site. Site managers see only the sites they run, including their records, alerts and people.
What happens if our internet goes down?
The SmartProbe tablet keeps collecting readings and uploads them as soon as the connection is back. Nothing is lost, and old readings do not set off a flood of alerts when they arrive.
What if a probe is moved or replaced?
Move it between fridges or sites whenever you need to. Its past readings stay with the place and time zone they were taken in, so your history stays accurate.
Who owns the data, and can we export it?
You do. Print, email or export your records whenever you need them for audits, management or your own review.
Stop hoping the fridge held overnight.
See SmartProbe live, on your sites, in 15 minutes. Or call us on 0410 557 727.